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Please try our new postage calculator for sending packages from U.S.A. to anywhere in the world.

The following information is for general information only. We support only shipping methods shown in our Калькулятор Доставка . The shipping methods might be different based on each warehouse location and your country. Always check the calculator for the dimension and weight before you ship package to us.

All the rules and conditions of each shipping company apply to customer. Visit each shipping company website for complete information. Check out the list of restricted and prohibited items to ship with each of these shipping methods.

Every customer can login to his/her account and change the shipping method for each package.

 

USPS Express Mail

Relatively fast and reliable with tracking. Our contract with USPS does not allow guarantee for speed of delivery. Very good option for expensive packages because insurance is cheaper than on Priority Mail. Size limitations depending on country. Maximum length is usually 36 inches (some countries allow 60 inches). Length + (2 x width) + (2 x height) less than 79 inches (some countries allow less than 108 inches). Tracking is not very reliable. Sometimes package still shows as on the way, but it is already in customs in the target country. It is recommended to contact your local customs office when looking for a package. USPS tracking number often work with your local country postal service tracking.

 

USPS Priority Mail

Slower and cheaper than Express Mail. Offers tracking. Size limitations depending on country. Size limitation is 42 inches maximum length (some countries 60 inches). Length + (2 x width) + (2 x height) less than 79 inches (some countries allow less than 108 inches).

Tracking is not very reliable. Sometimes package still shows as on the way, but it is already in customs in the target country. It is recommended to contact your local customs office when looking for a package. USPS tracking number often work with your local country postal service tracking. We recommend FedEx for the most accurate tracking.

 

USPS First Class Mail

No insurance and no tracking available. Please use it only for low cost items as we are not able to insure the First Class mail packages.

FedEx

Very fast and very reliable. Offers better tracking than USPS. We offer both FedEx Priority and Economy service. Size limits: Max. length 108 inches. Length + (2 x width) + (2 x height) less than 130 inches. Our contract with FedEx does not allow guarantee for speed of delivery due to the discounts we get.

If you use FedEx please pay attention to tracking number. FedEx will attempt to contact you regarding customs duty in your country. You either have to clear customs yourself or authorize FedEx to do it for you. You will do it with your local Fedex branch. Call them once you see your package arrived in your country. If the FedEx is not able to contact you they might keep package for 5 days and either send it back or destroy it. Due to the high cost of sending it back (usually triple of our rates) we strongly recommend that you keep track of incoming packages and communicate with FedEx. Bigger packages might be sent through FedEx freight.

 

DHL

Very fast and reliable method. DHL quotes are shown in the calculator if it is available in selected Shipito location. Customer is responsible to make sure no restricted items are being shipped. DHL list of restricted items.

 

TNT

TNT is available if you can see it on the shipping calculator for your destination . We offer two different service levels, TNT Express (2-4 business days), and TNT Economy (4-6 business days). Delivery from Tualatin, OR and Minden, NV locations may take 2-3 days longer than from California.

Please note, that TNT Express is cheaper and faster than TNT Economy to some countries. This is because TNT Express rates are highly discounted, discounts for TNT Economy are not that high.

TNT terms and prohibited items list. Shipito customers are responsible to find out if the items can be shipped by selected shipping method.

Packages from Tuatlatin, OR warehouse or Minden, NV warehouse will need additional 2-3 days to be transported to CA.

Extra Surcharges for TNT

  • Packages containing Lithium Battery : $5
  • Packages with weight less than 30 kg/ 66 lbs, and one or any of the dimensions exceeds 1.2m x 0.7m x 0.6m/47.28 inches x 27.56 inches x 23.63 inches (L x W x H): $10

 

For Customers from AUSTRALIA:

Be ready to provide all original invoices to TNT and customs. Keep your order confirmations and invoices and send these via email to aushipito@tnt.com.au with your TNT consignment number as a reference.

 

FedEx Freight

For packages with billing weight over 150 lbs (68kg). This can be either dimensional weight or real weight. Also can be used for multiple packages, which can be placed on pallet and shipped to you.

When checking the quotes please consider that weight of pallet and packaging material must be added to the total weight. FedEx freight will deliver to your address (should be commercial address). They will deliver to side walk. You are responsible for inside delivery and unpacking. Light and big packages might be mailed without pallets.

Maximum size for FedEx Freight is 119 x 80 x 70 inches (302 x 203 x 177 cm), maximum weight 2200 lbs (997 kg).

 

Airmail Economy

Inexpensive options for smaller packages up to 4.4lbs. Perfect for books, magazines, CDs, t-shirts, etc. There is no tracking available. Packages are sent through postal wholesale network (ISAL, IPA) and will most likely come by regular post in your country. This is very similar to sending regular letters. Airmail Economy cannot be insured and tracked with exception to few countries (see calculator).

Any dimension must not exceed 24 inches, and sum of all dimensions (L+W+H) must not exceed 36 inches.

 

Airmail Priority

Packages are routed through Europe post offices (that’s why it might take longer time for delivery). Insurance is available for Airmail Priority service except few countries with high loss rate (see our calculator). Package travels from our California warehouse by air plane to European post office (usualy Belgium or U.K.). Then they travel to your country are and are delivered by your post office (usually through E.M.S. service). There is no website where you could track the Airmail package. If you need tracking use different shipping method.

Maximum length is 59 inches, maximum combined dimensions (length + girth, or L + 2xW + 2xH) must be less than 118 inches, minimum weight over 4.4 lbs and maximum weight is 44 lbs. Maximum value of shipped products less than $400.

 

Boxberry Courier

Boxberry, our new courier service to Russia. Very fast shipping 8-12 days, depending on your location in Russia. Damage + Delivery insurance is available for extra charge of 3% from the product value.
Packages are picked up in our Hawthorne warehouse once a week, on Friday. Then we fly them from LAX airport to VKO airport, where Boxberry will take care of the express customs clearance and delivery throughout Russia.

All packages need to be mailed out until Thursday 12PM PST Time for Boxberry courier.

Packages from Tuatlatin, OR warehouse or Minden, NV warehouse will need additional 2-3 days to be transported to CA.

If you are sending electronics, please check whether your product is certified for import to
Russia here: http://www.tsouz.ru/DB/ENTR/NOTIF/Pages/default.aspx

If you cannot find your product there, please choose different shipping method.

 

Boxberry из пункта выдачи

With Boxberry Local Pickup, your package will be delivered to one of more than 100 Boxberry Pickup points across Russia. The list of all pickup points is located here: http://boxberry.ru/find_an_office/

After the package arrives to your pickup point, you will receive SMS message. You have 14 days to collect your package after it arrived to pickup point. The maximum weight limit is 15-31 kg, based on the pickup point.

Damage + Delivery insurance is available for extra charge of 3% from the product value.

Packages are picked up in our Hawthorne warehouse once a week, on Friday. Then we fly them from LAX airport to VKO airport, where Boxberry will take care of the express customs clearance and delivery throughout Russia.

Packages from Tuatlatin, OR warehouse or Minden, NV warehouse will need additional 2-3 days to be transported to CA.

If you are sending electronics, please check whether your product is certified for import to
Russia here: http://www.tsouz.ru/DB/ENTR/NOTIF/Pages/default.aspx

If you cannot find your product there, please choose different shipping method.

 

Shipito Australia Preferred Carrier

Very reliable shipping method to Australia, more affordable than TNT or DHL. Delivery takes 4-9 business days, depending on which Shipito warehouse you are using and the final destination in Australia

We move packages from all our warehouses to Shipito Hawthorne location, where the shipments are picked up and then we fly them from LAX to Australia.

Upon arrival in Australia packages clear Customs by our experienced and reliable in-country Customs broker. Individual packages are then passes to AU Post for the final mile delivery to your door

Maximum value for shipment is 1000 AUD (about 725 USD).

MSDS sheet is required for all electronics with lithium batteries.

Limits:

Maximum length per package: 39 inches

Maximum weight per package: 48.5 lbs

 

If package is being sent to a business address, the business address or company name must be filled out with a company name or business name on the delivery address section of the package. Failure to do so will cause packages to be returned and additional reship fee may be charged.

 

Shipito Preferred Carrier with DPD Express

Fast and reliable shipping method to 21 countries in Europe and more affordable than DHL, TNT or FedEx. Delivery typically takes 5 - 7 business days, depending on which Shipito warehouse you are using and the final destination in Europe.

Upon arrival in Europe, parcels clear Customs through our experienced and dependable Customs Broker in the United Kingdom. Individual parcels are then passed to DPD Express for the final mile delivery to your door.

Limits:

Maximum value for shipment is €150.

Batteries are only allowed in the shipment when they are housed inside of equipment and an MSDS sheet is required.

Maximum weight per parcel: 30 kg

If parcel is being sent to a business address, the business address or company name must be filled out with a company name or business name on the delivery address section of the package. Failure to do so will cause packages to be returned and an additional re-ship fee may be charged.

Customs and Duties:

Any shipments valued under 15 GBP (Great British Pounds) require no VAT (Value-added Tax) or duties. Shipments above 15 GBP and below 135 GBP are subject to a 20% VAT, but no duties. Shipments above 135 GBP are subject to both the VAT and duties based on the commodity shipped.

Any shipment valued above 15 GBP is subject to an 8 GBP charge to collect the VAT. This charge is typical of all carriers.

 

Aramex

Fast, reliable and very affordable shipping method.

Limit 2 li-ion batteries per package

All packages sent through Aramex are consolidated in our Hawthorne warehouse, so packages from Tuatlatin, OR warehouse or Minden, NV warehouse will need additional 2-3 days to be transported to CA.

 

MPS - Multiple Piece Shipment

You can get even bigger discounts on TNT, FedEx and DHL when you ship two or more packages at the same time. Additional discount can be up to 30-40%. See more information on MPS information page.

Mailing condition for all packages

If the value of any item in the package is over $2,500 we can only ship by DHL, FedEx or TNT due to the complicated regulations and reporting (EEI Electronic Export Information: SED Shipper Export Declaration), which applies to shipping items with value over $2,500. In case you want us to prepare EEI we charge a $40 flat fee.

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